Yes, we ship worldwide! Shipping rates and delivery times vary depending on your location. You can view estimated costs and times at checkout.

Orders are typically processed within 1-3 business days. Shipping times depend on your location, with domestic orders arriving within 5-7 business days and international orders taking 7-14 business days.

We accept returns within 30 days of purchase for unused items in their original packaging. Once we receive your return, refunds will be processed within 5-7 business days. For more details, visit our Returns & Refunds page.

Yes, all our products are handcrafted by skilled artisans using traditional techniques. Each item is unique, showcasing the artistry and craftsmanship of our global partners.

Each product includes a care guide tailored to its material. For example, bamboo items should be hand-washed and kept dry, while textiles can often be machine-washed on a gentle cycle. Check the care instructions on your product’s page or packaging for more details.

At Greener Impact, we prioritize sustainability at every step, from using organic and recycled materials to minimizing waste in our packaging. Our commitment to ethical sourcing also supports small-scale artisans and environmentally friendly practices.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your delivery’s progress online.

If your order is damaged, please contact our customer support team within 7 days of delivery. Include photos of the damage, and we’ll arrange a replacement or refund promptly.